20:20 Financial Coaching Ltd - AI Ethics Policy

At 20:20 Financial Coaching Ltd (2020) is committed to using artificial intelligence (AI) responsibly, ethically, and with the best interests of those that we serve at heart. This policy outlines how we protect users information, ensure fairness, transparency, and safety in all AI-driven interactions.

1. Purpose of Our AI Tools
2. Your Privacy & Data Security

We follow the UK GDPR, Data Protection Act 2018, and other relevant data laws, including the EU GDPR (if applicable).

You can request a copy of your data or ask for it to be deleted at any time by contacting us.

3. AI Transparency & Limitations

We believe in honesty and transparency about how our AI works.

4. Fairness & Bias
5. No Predatory Lending or Harmful Practices

We aim to empower you — not exploit you.

6. Accessibility & Inclusion

We are committed to making our platform fully accessible to people of all abilities and neurotypes, including those with ADHD, autism, dyslexia, and anxiety. This includes:

7. Continuous Monitoring & Human Oversight
8. Legal Compliance
9. Your Rights